Price Mentioned in the Website Products are for Single Qty ?
Yes,the Prices are given for single piece.

Can get any product which is not mentioned in your website.?
YES,contact our customer care they will take the pre-order.

Can we Opt for COD upon Aquarium Tanks?
Yes,You can opt for COD but advance is must, rest while delivery time full payments to be done to collect it. Privacy Policy



This website is operated by AquaTools. Throughout the site, the terms “we”, “us” and “our” refer to AquaTools. AquaTools offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Terms & Conditions



Returns
Returns not acceptable upon the electronic and electrical equipment, until with a valid reason and proofs of videos ( it may be using power issues or wrong usage). To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. We don't accept - Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at care@fisheshop.com Usually, refunds take min 6 days to max 20 days as we need to check the entire order case is real or fake once upon the approval, its a genuine refund request then the only refund will be done Other State order refund we usually take 15days to 25 days Refunds will be Credited back to Wallet in case of refund/server issues.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Note: Refunds will happen to the same bank account from which, the order was paid by the user. Gpay, UPI, Phonepe, PAYTM paid orders, if they need refund they need to send their account details of the same name related bank account number to care@fisheshop.com or fisheshoponline@gmail.com for both email id we will verify and process in 10 days. In case of the orders which are paid, even after our intimation over the checkout page those orders will be refunded after 15days at a 4% deduction ( because we are informing the customer at checkout page shipping possibility, even though if the customer does the transaction we are not responsible for that ) Please check with the care team regarding non-shipping Pincode zones Amount will be Credited back to Wallet under your account

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@fisheshop.com and send your item to the address shared via email. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Refund Policy


Cancellations